United States(1-3 business days)

All of the Palmoire products are carefully inspected before they are shipped. Due to the nature of our products, we do not accept returns or refunds of already used candles or diffusers. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to hello@thepalmoire.com with your full name and order number within 48 hours of delivery. Otherwise, returns and/or exchanges are not accepted. If you purchased from a retailer, we unfortunately cannot accept returns, exchanges, or refunds that are not purchased from www.thepalmoire.com at this time.